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Last Updated: October 28, 2025
Effective Date: October 28, 2025
By purchasing items from the ContractIQ Marketplace ("Marketplace"), you agree to be bound by these Terms of Service. These terms govern your use of marketplace items and your relationship with sellers.
License, Not Ownership: When you purchase a marketplace item, you receive a license to use it, not ownership of the underlying intellectual property.
Types of Items:
What You Can Do:
What You Cannot Do:
One-Time Purchase: All marketplace items are sold as one-time purchases, not subscriptions.
Payment Processing: Payments are processed via Stripe. You'll need a valid payment method.
Currency: All prices are in USD.
Taxes: Prices do not include applicable sales tax, VAT, or other taxes. You are responsible for any taxes.
30-Day Money-Back Guarantee:
After 30 Days: Refunds are at the seller's discretion. Contact the seller directly.
Seller Provides Support: The seller, not ContractIQ, is responsible for supporting their items.
ContractIQ Support: We handle payment issues, account problems, and marketplace disputes only.
Free Updates: When you purchase an item, you receive all future updates for that version at no cost.
Major Versions: Sellers may charge for major new versions (e.g., v1 → v2).
Compatibility: Sellers are expected to maintain compatibility with new ContractIQ releases.
Seller Warranties: Sellers warrant that their items:
ContractIQ Disclaimer: ContractIQ DOES NOT WARRANT OR GUARANTEE MARKETPLACE ITEMS. Items are provided "AS IS" without warranty of any kind. We are not liable for issues caused by third-party marketplace items.
ContractIQ'S MAXIMUM LIABILITY FOR MARKETPLACE-RELATED ISSUES IS THE AMOUNT YOU PAID FOR THE ITEM.
ContractIQ IS NOT LIABLE FOR:
Contact Seller First: For issues with an item, contact the seller directly.
Escalate to ContractIQ: If the seller is unresponsive or you cannot resolve the issue, contact ContractIQ support. We'll mediate disputes and may issue refunds.
Fraudulent Items: Report malicious, fraudulent, or misrepresented items immediately. We will investigate and may remove items and ban sellers.
Items may be removed from the marketplace if they:
Your Access: If an item is removed, you retain access to your installed version and any updates released before removal.
Purchase Data: ContractIQ shares your name, email, and organization with sellers when you purchase their items. This allows sellers to provide support.
Usage Data: Sellers may collect anonymized usage data to improve their items.
Privacy Policy: Your use of the marketplace is also governed by the ContractIQ Privacy Policy.
Leave Honest Reviews: You can rate and review purchased items.
We may update these terms with 30 days' notice. Continued use of the marketplace after changes constitutes acceptance.
Your Right: You can stop using marketplace items at any time. No refunds after 30 days.
Our Right: We may terminate your marketplace access for violations of these terms.
These terms are governed by the laws of the State of Delaware, USA, without regard to conflict of law provisions.
Questions about these terms? Email: marketplace@contractiq.ai
Summary for Buyers